Clients: NSW Trainlink
Timing: April 2023 to July 2023
Project value: $90k
Project scope: Development of retrofit bicycle rack design, including use of mock-ups, user engagement, HF integration and development of assurance and trials

A local client required the conversion of a luggage stack to accommodate a bicycle rack on a regional train. Key stakeholders included passengers with bicycles (bike users), train crew (including RTBU representatives), station staff, cleaners and maintainers.
Ferrovia’s concept development approach was to gather requirements, develop concepts using 3D CAD, then create a low fidelity mock-up of the luggage zone incorporating the bicycle restraints concepts for user evaluation. Workshops were conducted with crew and users on the mock-up which enabled many real and perceived issues relating to bicycles, users and general safety concerns to be worked through and discussed.